Crisis Prevention Institute (CPI)

CPI is an international training organization that specializes in the safe management of disruptive and assaultive behavior. CPI provides safe behavior management best practices and innovative resources to professionals around the world who are committed to creating safe and respectful work environments.

Since 1980, more than 5.4 million individuals have participated in CPI's training programs. The strategies taught are recognized by many as the international standard for workplace violence prevention and intervention training. CPI’s Nonviolent Crisis Intervention^® training is based on the philosophy of providing the best Care, Welfare, Safety, and Security^SM for everyone involved in a crisis situation. The program focuses on prevention and offers proven strategies for resolving situations when confronted by anxious, hostile, or violent behavior. During the program, participants learn how to de-escalate potentially dangerous behavior and how to most safely intervene should physical restraint techniques become necessary.

The PrepareTraining^® program is a highly effective, adaptable training that utilizes CPI’s proven methods for managing disruptive and aggressive behavior. With a core philosophy of Respect, Service, and Safety at Work^®, the strategies taught in the program can assist in strengthening and preserving relationships with coworkers and customers and aid in service recovery when problematic situations have damaged customer relations.

CPI also addresses important workplace issues that impact the safety and well-being of employees, visitors, guests, and coworkers with the CPI Matters at Work seminar series.

In 2009, Dementia Care Specialists, Inc. became a division of CPI. With over 60 collective years of practical hands-on experience in geriatrics, the DCS team provides training, resources, and consulting services to health and long-term care professionals who are committed to improving the quality of life for persons with Alzheimer’s disease and related dementias and their caregivers.

CPI training programs are offered both on site and at more than 145 locations worldwide.

Research
Learn more about the evidence base supporting CPI's training programs.

Alignments
How the Crisis Prevention Institute's training programs align with Joint Commission Standards, CMS Regulations, CARF, and COA.

Info Capsules
Quick reads with actionable insights on hot topics, including ASD and Setting Limits, 10 Tips for Crisis Prevention.

Webinars
Real Issues at School: Positive Strategies for Crisis Prevention Webinar [On Demand]
Developing a Safe and Caring Organization [On-Demand]

Grants
Information to help identify sources for grants, fellowships, and awards to help and fund training.

Success Stories/Testimonials
Success organizations have seen as a result of implementing the Nonviolent Crisis Intervention^® training program.

Blog
Professional Staff Instructor Dan Lonigro blogs about best practices in human services and education, along with excerpts and outtakes of a professional life on the road.